IT Access

Get connected to Newbury College

Use this page to set up your college account, sign in to college computers, and start using Microsoft 365 and Teams.

Complete your account setup first. You must finish the first-time sign-in and multi-factor authentication (MFA) setup before you can access the College WiFi.

Setting up your accountFirst sign-in, password and MFA
Accessing college computersYour username and signing in
Microsoft 365 and TeamsEmail, Teams and communications
TroubleshootingCommon problems
Staying safe onlineInternet access, account security and online safety
Artificial Intelligence (AI) and PlagiarismGuidance on using AI appropriately and plagiarism
First-time setup

Setting up your account

Follow this guide the first time you sign in to your college account.

You will need

  1. College email address
    New students:     Your student ID followed by @student.newbury-college.ac.uk
    Previous students: Whatever you used previously
  2. Your temporary password is sent to your personal email address
  3. Smartphone or tablet/iPad

Install the apps

Install Microsoft Teams first. Android users will also need Google Authenticator.

Install Microsoft Teams

  1. Open the Google Play Store or Apple App Store.
  2. Search for Microsoft Teams.
  3. Select the Microsoft Teams app.
  4. Select Install or Get.

iPhone users: you do not need to install Google Authenticator. Use the built-in Apple Passwords app.

Install Google Authenticator (Android only)

  1. Open the Google Play Store.
  2. Search for Google Authenticator.
  3. Select the Google Authenticator app.
  4. Select Install.

Sign in

  1. Open the Microsoft Teams app.
  2. Select Get started.
  3. Enter your college email address, for example This email address is being protected from spambots. You need JavaScript enabled to view it..
  4. Select Next.
  5. Enter the password sent to your personal email address.
  6. Select Sign in.
  7. When prompted, change your password.

Choosing your new password
Use at least 8 characters. Do not include your name, dates or repeated patterns. A memorable option is three words with numbers or symbols between them, and you should not reuse a password from another account.

Secure your account

Choose the instructions for your phone.

Android (Google Authenticator)

  1. Select Next.
  2. Choose Set up a different authentication app.
  3. Select Next.
  4. Choose Can't scan the QR code?
  5. Select Copy name.
  6. Switch to Google Authenticator.
  7. Tap the + button to add a new account.
  8. Select Enter a setup key.
  9. Paste the name.
  10. Return to Microsoft Teams.
  11. Select Copy key.
  12. Switch to Google Authenticator.
  13. Paste the key.
  14. Select Add.
  15. Copy the 6-digit code.
  16. Return to Microsoft Teams.
  17. Select Next.
  18. Select Done.
  19. Paste or enter the 6-digit code from Google Authenticator.
  20. Select Verify.

iPhone (Apple Passwords)

  1. Select Next.
  2. Choose Set up a different authentication app.
  3. Select Next.
  4. Open Apple Passwords.
  5. Press +.
  6. Enter College as the title, and enter your college email address and temporary password.
  7. Select the tick.
  8. Return to Microsoft Teams.
  9. Press and hold the QR code.
  10. Select Open “otpauth” link. This will open Apple Passwords.
  11. Select your College account.
  12. Copy the 6-digit code.
  13. Return to Microsoft Teams.
  14. Select Done.
  15. Paste the 6-digit code from Apple Passwords.
  16. Select Verify.

Future sign-ins

Once the first-time setup is complete:

  1. Open Microsoft Teams, or go to office.com.
  2. Enter your college email address and password.
  3. When asked for verification, open Google Authenticator or Apple Passwords.
  4. Enter the current 6-digit code.
  5. Select Verify or Sign in.
College computers

Accessing college computers

Sign in to a standard college PC

  1. At the sign-in screen, enter your student ID number as your username.
  2. Enter your current college account password.
  3. Sign in.

Using a college laptop or another issued device?
Sign-in instructions may be different. You will be given the correct instructions when the device is issued to you.

Change your password on a college PC

While signed in, press Ctrl + Alt + Delete, choose Change a password, and follow the instructions on screen.

Course resources and communications

Microsoft 365 and Teams

Your college account gives you access to the main Microsoft 365 tools used for learning and communication.

Course content and communications
Teams

Access course resources, assignments, group communication and important college messages.

Email and calendar
Outlook

Your college email and calendar.

Create and edit documents
Word, Excel and PowerPoint

Create documents, spreadsheets and presentations.

Access Microsoft 365

  1. Go to office.com.
  2. Sign in with your college email address and password.
  3. Complete MFA using the 6-digit code from Google Authenticator or Apple Passwords when prompted.

Communicating with others

You can use Teams and college email to communicate with students and staff. Keep these points in mind:

  • Never share personal information unnecessarily.
  • Use official college accounts. College email addresses will normally end in newbury-college.ac.uk or ucn.ac.uk.
  • The College may occasionally contact you by text, WhatsApp or social media from an authorised account, but teaching staff will not contact you from their personal phone number or personal social media account.
  • Only communicate with people you know and trust, such as friends and staff members.
  • Report suspicious or concerning messages to This email address is being protected from spambots. You need JavaScript enabled to view it. or through the College safeguarding pages.
Need help?

Troubleshooting

Open the problem that best matches what you are seeing.

Contact IT Support

  • Phone: 01635 845244
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • In person: Room 227, Main Campus