WHAT INFORMATION DO WE COLLECT ABOUT YOU?
We collect your information when you use or book one of our services. This may include providing personal contact information (such as an email address), so we can deliver the requested service. Whenever you provide such personal information, we will act in accordance with our policies.
HOW WILL WE USE THE INFORMATION ABOUT YOU?
We collect information about you to deliver you a service. If you consent, we can email you about other products/services/events we think may be of interest to you. Medical records may be kept for some of our services; these are stored should you return in the future. We do not share your information for marketing purposes with any other organisations. We only store personal information for a limited time. Should you not return for further services, your records will be safely destroyed in line with our Retention Policy.
ACCESS TO YOUR INFORMATION AND CORRECTION
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please write to us at the address below. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate or erase data that you no longer wish us to hold.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser to ‘not accept’ cookies. However, our website works better with cookies enabled. For more information about opting out of cookies, visit: www.allaboutcookies.org/manage-cookies
THIRD PARTY COOKIES
We use SharpSpring and Google Analytics software to help us analyse how visitors use our website. We also use Google Analytics Demographics and Interest Reporting. These cookies gather website visitor data (such as age, gender and interests) – none of this information is personally identifiable.
For further details on Google Analytics cookies, click here.
CHANGES TO OUR PRIVACY AND COOKIE NOTICE
This policy is reviewed regularly. It was last reviewed in June 2021.
HOW TO CONTACT US?
Data Protection Officer
Tel: 01635 845000
Your personal data held on a server outside of the EEA. In these cases, the software provider is governed by law to comply with the General Data Protection Regulation as they operate within the EEA.