Accessibility statement for Newbury College
This accessibility statement applies to newbury-college.ac.uk, ucn.ac.uk and study-online.co.uk.
This website is run by Newbury College. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader, including the most recent versions of JAWS, NVDA and VoiceOver
We have also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know that some parts of this website are not fully accessible. For example:
- some ordinary links in page content are identified mainly by colour and do not yet have a persistent additional visual indicator, such as an underline
- the third-party chatbot application is not fully accessible; we have contacted its developer and will implement accessibility updates when they become available
Feedback and contact information
If you need information on this website in a different format, please contact us:
- email: This email address is being protected from spambots. You need JavaScript enabled to view it.
- telephone: 01635 845 000
We will consider your request and get back to you within 10 working days.
If you cannot view the map on our Contact Us page, please call or email us and we will provide directions in an accessible format.
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact us:
- email: This email address is being protected from spambots. You need JavaScript enabled to view it.
- telephone: 01635 845 000
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
Newbury College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances described below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Third-party chatbot
The third-party chatbot application is not fully accessible. We have contacted its developer and will implement accessibility updates when they become available. As this component is supplied by a third party, we cannot currently provide a confirmed completion date.
Disproportionate burden
We are not currently claiming disproportionate burden for any part of this website.
Content that is not within the scope of the accessibility regulations
Some older PDFs and Word documents published before 23 September 2018 may not fully meet accessibility standards where they are not essential to providing our services.
What we are doing to improve accessibility
We are working through the issues identified in our latest accessibility audit and the Government Digital Service monitoring report.
We have resolved the reported issues affecting cookie reflow, keyboard focus, drop-down navigation and colour contrast. The image-slider element identified in the monitoring report has been removed.
We are updating the styling of ordinary content links so they are not identified by colour alone. We plan to complete this work by 1 September 2026. We are also continuing to work with the third-party chatbot developer on the remaining accessibility limitations.
We review accessibility improvements regularly and update this statement whenever significant changes are made.
Preparation of this accessibility statement
This statement was prepared on 31 March 2026. It was last reviewed on 21 July 2026.
This website was last tested on 23 March 2026 against the WCAG 2.2 AA standard.
The test was carried out by the Government Digital Service as part of its public sector accessibility monitoring programme.
The pages tested included the home page, Contact Us page, Room Hire page, About Newbury College page, a restaurant menu PDF and the accessibility page.