Prepare for a career in the rapidly evolving digital support services industry. The T Level in Digital Support Services will boost your knowledge in a range of topics such as programming, coding, the use of data and the different platforms of delivery in the digital industry. It's a cutting-edge subject, so you'll also learn about the potential security risks that organisations can face and how to analyse problems and identify solutions through computer programs.

With its blend of academic learning and practical experience, this 2-year course is designed to set you on the path to success in the digital support industries.


Meet our students Abi Hull

Abi Hull

I have learnt invaluable lessons throughout my time at UCN and I will carry these skills with me throughout my career in the Creative Industries. More...

HNC in Graphic Design

Meet our students Anna Bayliss

Anna Bayliss

The practical work and the chance to use the computer software in a more in-depth programme was the reason I chose to study at Newbury College. I enjoy being able to be creative in my learning.

Creative Media

Meet our students Cameron Horner

Cameron Horner

While studying at Newbury College and University Centre Newbury, I gained the confidence to explore different subject areas until I found the right course to support my future career. I recently completed my Graphic Design HND, during which I have had the opportunity to work on live projects, gaining valuable experience while studying. More...

Graphic Design HND

Meet our students Jake Lambourn

Jake Lambourn

Since leaving the College I have worked for various companies around the South East, including design agencies, print and digital marketing companies, start-ups and charities. More...

Apprenticeship in IT

Meet our students Thea Clarke

Thea Clarke

In undertaking the HNC Graphic Design course I feel that I have been able to develop both my skills and knowledge to a level which would be required in the commercial environment. It has been a lot of work, but totally worth the end result. More...

HNC in Graphic Design

  • Description

    The T Level is a two-year course designed to equip you with the essential skills and knowledge needed for a successful career in industry. It's equivalent to three A Levels and combines classroom learning with hands-on industry experience, ensuring you gain both theoretical knowledge and practical skills.

    Developed in collaboration with digital support professionals, the T Level covers a wide range of topics including:

    • how digital technologies impact business and market environment
    • the ethical and moral implications of digital technology
    • using data in software design
    • using digital technologies to analyse and solve problems
    • digital environments, including physical, virtual and cloud environments
    • legal and regulatory obligations relating to digital technologies
    • the privacy and confidentiality of personal data
    • the technical, physical and human aspects of internet security
    • planning digital projects
    • testing software, hardware and data
    • digital tools for project management and collaboration

    You will also learn about topics specific to digital support services, including:

    • roles within the digital support services sector
    • communication in digital support services
    • fault analysis and problem resolution
  • Entry Requirements

    Five GSCE passes at grade 4/C or above, preferably to include Maths and English or an equivalent vocational qualification at merit grade, and Functional Skills Maths and English, preferably at Level 2.

    Students who have not yet achieved grade 4/C in GCSE Maths and English, will study Functional Skills or GCSE Maths and English as part of their course.

    You should be technically minded, able to use problem solving techniques, and have strong communication abilities for pitching ideas and collaborating. Some technical skills in digital systems and using a computer would be an advantage, but these skills will be covered on the programme.

  • Qualification

    T Level Technical Qualification in Digital Support Services (Level 3)

  • Progression

    Upon completion, you can step directly into the digital support industry, take up an apprenticeship, or pursue higher education as the qualification also provides UCAS points, allowing you to progress to related subjects at university.

  • Assessment

    Your skills will be assessed through a combination of written and practical exams, employer-set projects, group work, and presentations. This varied approach ensures you can showcase your abilities effectively.

  • Home Study

    You are expected to spend between 6-10 hours a week studying and working on projects outside of your timetabled classes to successfully complete this programme. This will help you build up knowledge and confidence.

  • Work Placement

    You'll complete a minimum of 315 hours (about 45 days) of industry placement, giving you real-world experience and invaluable insights into the digital support sector.

  • Fees and Additional Costs

    All students are asked to contribute £15 towards the College Subscription Fund. You may also be offered the opportunity to visit location sites, exhibitions and shows. These may require you to pay entrance fees and coach costs. If you would benefit from purchasing textbooks or other subject-specific resources, the details of this will be discussed during interview.

Code Day Start End Times Fees*
TDIGSVSSUPP 242601 04/09/2024 10/07/2026 - £0

Apply now

* Terms and conditions apply. The fees stated on this website are for guidance purposes only and should be checked before enrolment. Unless otherwise stated, fees shown are for tuition only, over one academic year. Where a course is longer than one academic year, the fees stated are for the first year, and the cost of the second or subsequent years will be discussed at interview. For details of fee remission for students over 19 click here. If you think you may be entitled to a concession or fee remission, or you would like more information on the additional costs associated with your chosen course, please contact us on 01635 845000 or email This email address is being protected from spambots. You need JavaScript enabled to view it..