This programme is ideal for those already in a business & administration role who are seeking to expand their knowledge and obtain a qualification in this sector.


Meet our students Josie Badman

Josie Badman

“I enjoy the social aspects of my apprenticeship for example holding meetings and helping the agents on cases. The units have been relevant to my job role which helps me to ensure that I have knowledge to bring to my workplace.”

Meet our students Natasha Mathias

Natasha Mathias

“I love the freedom I’ve been given in my office environment to work and develop. When I first started, I was given my own set of suppliers to manage and deal with. Since then, I’ve been able to confidently contact them and sort out payments, queries etc. I also enjoy how everything I learn in college reflects my role in the office, helping me to further develop my skills.”

Natasha Mathias, Accounting Apprentice

  • Description

    The course consists of seven units:

    • Unit 01 - Principles of providing administrative services
    • Unit 02 - Principles of business document production and information management
    • Unit 03 - Understand communication in a business environment
    • Unit 04 - Understand employer organisations
    • Unit 05 - Understand how to develop working relationships with colleagues
    • Unit 06 - Understand how to carry out business administration tasks
    • Unit 07 - Understand how to prepare text

    Ages 24+: Our L2 Study Online programmes are free to EU/UK Nationals regardless of previous qualifications. Ages 19 to 23 are eligible for free courses if they have already achieved a full L2 qualification or equivalent. Please contact us for clarification.
    Ages 19 to 23 who have not already achieved a full L2 qualification may be subject to costs. Please contact us for clarification.

  • Entry Requirements

    You will be issued with an Induction Workbook during your first discussion with your tutor; this workbook will determine whether you are suitable for the course. A basic level of numeracy and literacy is required. Students must be in a suitable Administration role to apply.

    Ages 24+: Our L2 Study Online programmes are free to EU/UK Nationals regardless of previous qualifications.

    Ages 19 to 23 are eligible for free courses if they have already achieved a full L2 qualification or equivalent. Please contact us for clarification.

    Ages 19 to 23 who have not already achieved a full L2 qualification may be subject to costs. Please contact us for clarification.

    Basic computer skills to operate the Online Learning Platform.

  • Qualification

    NCFE Level 2 Certificate in Principles of Business Administration

  • Progression

    Career in business and administration.

  • Assessment

    Assessment is through completion of all the questions on the Online Learning Portal. There is no examination.

  • Home Study

    Most people should however be able to complete the course within 155-215 hours of study. Study will be home-based and at the student's discretion within the timeframe stipulated by tutor.

  • Work Placement

    Prospective learners must currently be employed or volunteering within an administration role.

  • Fees and Additional Costs

    Our Level 2 Study Online programmes are available for FREE to UK/EU nationals aged 19 and over.

Code Day Start End Times Fees*
CL2PBA 212201 Flexible Start - £0

Apply now

* Terms and conditions apply. The fees stated on this website are for guidance purposes only and should be checked before enrolment. Unless otherwise stated, fees shown are for tuition only, over one term (Community Learning courses) or one academic year. Where a course is longer than one academic year, the fees stated are for the first year, and the cost of the second or subsequent years will be discussed at interview. For details of fee remission for students over 19 click here. If you think you may be entitled to a concession or fee remission, or you would like more information on the additional costs associated with your chosen course, please contact us on 01635 845000 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Fee information

14 - 18 year olds

In most cases students aged 14-18 years old on a substantial study programme will NOT be required to pay fees and most course-specific equipment and materials will be funded by the College. This excludes stationary, non-curriculum trips and a £15 enrichment fee.

19 years and over

Students aged 19 years and over may be required to pay fees. For details of fee remission and loans for students over the age of 19 click here. Please note that some courses may have additional registration, examination and/or materials fees. Where we have been unable to provide these additional costs in this information, they will be discussed with you prior to enrolment. If you think you may be entitled to financial support or fee remission, or you would like more information on the additional costs associated with your chosen course, please contact us.