Engineering Technician: Technical Support Technician (Apprenticeship)
Engineering Technicians are predominantly involved in highly skilled, complex work. They take responsibility for the quality and accuracy of the work they undertake within the limits of their personal authority. They also complement wider business strategy and development. There are several pathways available in this apprenticeship standard.
Apprenticeship Standard: ST0457
Brandon Drake-Gould
I enjoy the learning experience at Newbury College and the fact that it is a convenient location and has a great atmosphere.
Engineering
Faye Cooke
It's nice to be in a working environment, with a good team around, learning new skills, as well as now being able to promote apprenticeships to others. More...
Mechanical Engineering Apprenticeship
Xtrac
Lauryn Bailey
I've always been interested in the engineering sector and my apprenticeship gives me the ability to further my education and get work experience at the same time. More...
Degree Apprentice
Fundamentals
Oliver Canham
Working with a diverse amount of people from different industries in one place has broadened my knowledge extensively. It is engaging to hear about what they do and play to each other’s strengths when completing group activities.
Control Technical Support Engineer Apprentice
Thatcham Research
Sahi Laskar
I chose to study at Newbury College because I found Engineering an enriching subject, it gives me opportunities that can help broaden my career. I enjoy the graft of working and dedicating the time and energy to achieve my desired grades.
Engineering
Zachary Gibbon-Timms
I have studied at Newbury College for nearly two years now, and I feel the college is working hard to ensure I obtain the qualifications I need and want. More...
Engineering
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Description
Technical Support Technicians, work as part of a team to provide technical support and expertise for all areas of the Engineering and Manufacturing function including communications software, test, analysis tools, measurement, off line programming, process control, performance and continuous improvement solutions, capacity planning, production scheduling/planning, product technical applications and capability, technical sales and marketing support, product development and innovation, engineering drawing, purchasing and/or supply of goods or services for engineering activities, quality control, inspection and e-commerce technologies as required. The requirements are designed to offer stretch and progression. They will be able to work with minimum supervision, taking responsibility for the quality, accuracy and timely delivery of the work they undertake. They will be proactive in finding solutions to problems and identifying areas for improving the business.
An apprenticeship is a genuine job and under all circumstances an apprentice will be employed from day one. Apprenticeships combine practical training in a job with study.
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Entry Requirements
Apprenticeships are available to anyone over the age of 16, living in England and have no upper age limit. Any vacancies will clearly state what the entry requirements are for the job role being advertised. There will be different entry requirements depending on the company and role.
A minimum 5 GCSEs at grade 4/C or above, including maths and English are recommended for this apprenticeship. Individuals without level 2 English and maths will need to achieve this level and take the test for level 2 English and maths prior to taking the end-point assessment.
An interest in Engineering is beneficial. You should be familiar with basic computer functions and applications including Microsoft Windows and Office. Parts of your programme will be delivered using Microsoft Teams. Training for this application will be provided.
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Qualification
Apprenticeship Standard: ST0457 Engineering Technician: Technical Support Technician
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Progression
Achievement of this programme may lead to other higher education programmes or progression within employment.
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Assessment
Through their apprenticeship, apprentices gain the technical knowledge, practical experience and wider skills they need for their job and career. Apprentices will have their skills, knowledge and behaviours evaluated at the end of their apprenticeship by taking an end-point assessment (EPA). This is known as synoptic assessment. Individuals without level 2 English and maths will need to achieve this level and take the test for level 2 English and maths prior to taking the end-point assessment.
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Home Study
The apprentice is expected to study through a mix of learning in the workplace, formal off-the-job training and the opportunity to practise new skills in a real work environment. The time spent on off-the-job training should be at least 20% and should be included as part of working hours. The employer must allow time to complete the apprenticeship within the working hours, however, some homework may be set by College Tutors or Development Coaches.
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Work Placement
This is a work-based programme and is studied as part of an apprenticeship.
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Fees and Additional Costs
If you are between the ages of 16 and 24, you will not have to fund your own tuition, it is your employer and the government who cover the fees. If you are over 25, you may be asked to contribute towards the cost of your training, but it depends on your employer. If you do have to contribute to the cost of training, you may be eligible for an Advanced Learner Loan.
The cost of training an apprentice is dependent on their age and whether or not the business pays the Apprenticeship Levy. There are a range of different grants and incentives available to employers. Contact us for up-to-date information and advice on the funding support available.
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Programmes currently in progress
Please be aware that this course has already started. Please call 01635 845000 to check if spaces are available
Code Start End AP/3ENGTS 232701 07/08/2023 30/07/2027
* Terms and conditions apply. The fees stated on this website are for guidance purposes only and should be checked before enrolment. Unless otherwise stated, fees shown are for tuition only, over one academic year. Where a course is longer than one academic year, the fees stated are for the first year, and the cost of the second or subsequent years will be discussed at interview. For details of fee remission for students over 19 click here. If you think you may be entitled to a concession or fee remission, or you would like more information on the additional costs associated with your chosen course, please contact us on 01635 845000 or email This email address is being protected from spambots. You need JavaScript enabled to view it..