An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non routine problems.


Meet our students Anna Bayliss

Anna Bayliss

“The practical work and the chance to use the computer software in a more in-depth programme was the reason I chose the study at Newbury College. I enjoy being able to be creative in my learning.”

Meet our students Jake Lambourn

Jake Lambourn

I chose Newbury College because it provided me with the right course in the specific area of IT I wanted to pursue. As an apprentice, the on-the-job training allowed me to fully immerse myself in the career I wanted and a work environment which taught me the skills I still use today. Since leaving the College I have worked for various companies around the South East including design agencies, print and digital marketing companies, start-ups and charities. I am delighted to currently be using my skills to support the local community at Apple Print Creative and Design as a Web Developer.

  • Description

    The Infrastructure Technician apprentice will set people up on systems and provides support when they need it, rectifying issues to maintain the organisations productivity.

  • Entry Requirements

    Apprentices are required to have a minimum of five GCSEs at grade 4 / C or above including Mathematics and English or BTEC Level 2 Diploma at Merit, or NVQ 2, plus two Functional Skills at Level 2.

  • Qualification

    Infrastructure Technician Level 3 Apprenticeship

  • Progression

    Achievement of this apprenticeship could lead to progression onto other Higher Education courses.

  • Assessment

    Apprentices need to produce an on programme portfolio of evidence which will be reviewed by a qualified assessor. End point assessment includes a Knowledge Test, a Portfolio-based Interview and a Project Presentation.

  • Home Study

    Apprentices are required to meet target dates for completion of work set by their assessor throughout the programme; this will require some work to be completed in their own time.

  • Work Placement

    Apprentices need to be employed for a minimum of 30 hours per week, with an employer who is willing to support the candidate through the apprenticeship. For those not currently in suitable employment, Newbury College can provide a list of current apprenticeship vacancies.

Code Day Start End Times Fees*
AP/3INFRA 202101 07/09/2020 07/09/2021 - £0

Apply now

Please be aware that this course has already started. Please call 01635 845000 to check if spaces are available

* Terms and conditions apply. The fees stated on this website are for guidance purposes only and should be checked before enrolment. Unless otherwise stated, fees shown are for tuition only, over one term (Community Learning courses) or one academic year. Where a course is longer than one academic year, the fees stated are for the first year, and the cost of the second or subsequent years will be discussed at interview. For details of fee remission for students over 19 click here. If you think you may be entitled to a concession or fee remission, or you would like more information on the additional costs associated with your chosen course, please contact us on 01635 845000 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Fee information

14 - 18 year olds

In most cases students aged 14-18 years old on a substantial study programme will NOT be required to pay fees and most course-specific equipment and materials will be funded by the College. This excludes stationary, non-curriculum trips and a £15 enrichment fee.

19 years and over

Students aged 19 years and over may be required to pay fees. For details of fee remission and loans for students over the age of 19 click here. Please note that some courses may have additional registration, examination and/or materials fees. Where we have been unable to provide these additional costs in this information, they will be discussed with you prior to enrolment. If you think you may be entitled to financial support or fee remission, or you would like more information on the additional costs associated with your chosen course, please contact us.